Reception / Admin (part-time)

Receptionist Administrator  (part-time – Wednesday, Thursday and Friday)

The job: We are looking to recruit a confident and pro-active Receptionist Administrator. You are the first point of contact to our charity and the role will require you to provide a first-rate, welcoming and professional reception service. You will also be responsible for providing well-organised and efficient administrative support to the organisation. Your role will contribute to the development of services for current and future service users.

About you: You are an excellent communicator and level-headed. You are a self-starter with exceptional administration skills, efficient and effective in your planning, with a high level of attention to detail. You will bring a strong understanding of IT systems including Microsoft Office systems and you are comfortable using social media.  A high level of literacy and numeracy skills are required.

You have an understanding of the support needs of vulnerable people. Although you may not have worked previously in the homeless support area, you may have had experience in a similar support-service environment working with vulnerable groups of people. This may have been with older people, young people, disabled people, refugees, or survivors of domestic violence.

Essential for this role:

  • Demonstrable understanding of the need for confidentiality in a support service for vulnerable  adults
  • A commitment to working flexibly in response to changing organisational requirements
  • Ability to communicate effectively at all levels, both orally and in writing
  • First-rate organisational skills
  • Attention to detail
  • Ability to work independently and within a team
  • Initiative and a ‘can do’ attitude

What we offer:

  • A friendly, supportive and challenging working environment
  • In-house and external training
  • 22 days annual leave plus bank holidays (pro-rata for part-time)
  • A contributory pension scheme

If you want a role where no two days are the same, then complete an application form and return to hostelmanager@wfcbranches.org.uk

Closing date 22nd November at 12noon. Interviews 27th November. We do not accept CVs.