Our Services

garden-sideBranches Hostel – Facilities
All of our 27 bedrooms are en-suite.  Each room gives an individual space and privacy for when it’s needed.

Our communal facilities include an IT room, which we also use for in-house training and certified courses delivered in partnership with Waltham Forest Adult Learning College.  We have a combined dining area and TV lounge, which are the focal point of daily life at Branches. We encourage everyone to take part in events and general daily life whether it be discussing news of the day, enjoying something to eat, watching a film, having a game of pool, or playing board games.

Our leisure facilities include a gym. We have a garden area, which service users have transformed. Weekend BBQs are popular when it’s not raining! We also have a library full of a huge range of books and literature.

Our professional-grade kitchen is used every day. Service users can either cook their own meals or take part in preparing meals and cookery classes.

kitchen-sideReferrals Process
Our primary referral routes are through Waltham Forest Housing or London Street Rescue. Our secondary referral routes are through other short-term housing providers. We do not take direct self-referrals.

Key Worker Support / Specialist Support
Our support services are needs-led and a partnership between each service user and Specialist Support Worker.  Every service user who comes to Branches must want to move forward. We cannot make life changes for any individual but we will work in partnership, supporting, facilitating and encouraging anyone who wants to try and make changes in their lives.

Our energetic Specialist Support Workers have a broad range of experience in mental health, substance misuse and life-skills support.

gym-sideOutcomes based recovery
We use the Outcomes Star System to monitor and evidence progress of every individual we support. It’s a partnership way of working with service users able to see the progress they make, where they falter and the differences they are making for themselves towards maintaining a self-sufficient and independent life.

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