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Current and former residents

Welfare Benefits Information

Changes are being made to welfare benefits and how they are paid. This may affect you.  From 2017/2018, if you are making a new claim or have a change in circumstances that may affect your benefits, your claim will be treated under the new Universal Credit rules.

Universal Credit will replace the following benefits: Child Tax Credit; Housing Benefit; Income Support; Income-based Jobseeker’s Allowance (JSA); Income-related Employment and Support Allowance (ESA); and Working Tax Credit.

The Universal Credit payment is made up of a standard allowance and any extra amounts that may apply to you, for example, if you:

  • have a disability or health condition which prevents you from working; or
  • need help paying your rent

How much Universal Credit you receive will depend on any earnings you have.

The standard monthly allowances under Universal Credit are:

Single and aged under 25 years of age = £251.77

Single and aged 25 years or older = £317.82

If you have a disability or a health condition that prevents you from working or preparing for work, you may get up to:

  • £328.32 a month, if you have limited capability for work or a work-related activity; or
  • £126.11 a month, if you have limited capability for work and you started your health-related Universal Credit or Employment and Support Allowance (ESA) claim before 3 April 2017.

Any monthly payment that you may get is based on your circumstances, such as your health condition or disability, income and housing costs.

To apply for Universal Credit you will need to complete the ‘Capability for Work’ questionnaire UC50. You make the initial application on line and are sent a paper copy of the form with an  appointment letter, or you can fill in the UC50 online and print it off.

If you want more information about Universal Credit please click on the link – https://www.gov.uk/health-conditions-disability-universal-credit, or if you need help with completing a UC50 application, please call us on 020 8520 6363 or email theoffice@wfcbranches.org.uk. A member of staff will arrange an appointment with you.


Are you interested in becoming a Peer Mentor?

You’ve been there and know the struggle that current residents face trying to turn around their lives.

We’re looking to set up a mentoring project, to be run by staff with former residents and service users, for current residents at Branches Hostel.

What’s the commitment we ask of you?

1 to 2 hours a week for six months.

What will you be doing?

It varies. It could be accompanying someone to appointments to simply listening when someone needs to talk. If you’re up for it, you could run peer recovery groups.  Peer mentors also have a say in the way some of services are delivered and give respected insight into the needs of residents.

What will you get out of it?

  • Satisfaction at seeing another person achieve life-changes
  • Training on mentoring, safeguarding, data protection, confidentiality and professional boundaries
  • A work experience reference from Branches Hostel

If you want to be considered for part of this programme, email theoffice@wfcbranches.org.uk  and put ‘Peer Mentoring’ in the subject line.

Residents’ Meetings

These are held on the last Wednesday of every month and start at 9.30a.m.

The next few months’ meetings will be on: 26th November; 31st December; 28th December.

The Residents’ Meetings are an opportunity to talk about issues that affect some or all residents, to talk about what’s coming up in the hostel, and for staff to give out general information. We also  use the meetings as opportunities to plan events such as a BBQ or outings.

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